As a complete Hi-fi novice I can thoroughly recommend Audioflair and in particular Adrian Parsons.
I usually buy my Hi-Fi equipment second hand buy on this occasion, after much research, I decided to buy a Croft Micro Basic pre-amp and came across Audioflair’s website after Googling for Croft pre-amps so I decided to e-mail them, as you do, on New Years Eve!
Anyway I received a prompt reply from Adrian that day who answered my initial query within a few hours and continued to answer my e-mail questions regarding my set-up and the amp all throughout the day with professionalism and politeness despite the fact that I was only going to spending £400! Never once, during our e-mail exchange, did Adrian ever treat as anything other than a customer and offered excellent advice regarding the pre-amp’s phono board and my Denon DL-110 cartridge which is a high output moving coil cart.
He assured me that the cartridge would be fine with the Croft, which it is, and he made the entire buying process simplicity itself.
Anyone buying ‘blind’ so to speak will agree that it is important to have complete confidence in the product that you are buying and also in the person who you are buying something from and in this respect I can’t recommend Adrian enough.
The amp arrived promptly from the manufacturer (as advised by Adrian) and was very well packaged and protected.
Adrian continued to communicate with me even after delivery and helped with some technical questions I had when I was setting the amp.
I am happy to recommend both Audioflair and indeed Croft for the excellent service and helpful friendly service.
Tony Cosgrove, Glasgow.